Case Decisions and Policy Advisory Opinions
The Oversight Board reviews Meta’s content decisions to see if the company acted in line with its own policies, values and human rights commitments. The Board can choose to overturn or uphold Meta’s decision.
Case Decisions
All three types result in binding decisions that Meta must implement.
Standard
In-depth review of Meta’s decision to remove or allow a post, which includes recommendations.
Summary
Analysis of Meta’s original decision on a post when the company later changes its mind, after the Board selects the case for review.
Expedited
Rapid review of Meta’s decision on a post in exceptional situations with urgent real-world consequences.
Standard
Upheld
2023-019-FB-UA, 2023-020-FB-UA
Fruit juice diet
The Oversight Board has upheld Meta’s decisions to keep up two posts in which a woman shares her first-hand experience of a fruit juice-only diet.
Standard
Overturned
2023-014-IG-UA
Call for women’s protest in Cuba
The Oversight Board has overturned Meta’s decision to remove a video posted by a Cuban news platform on Instagram in which a woman calls for protests against the government.
Summary
Overturned
2023-026-FB-UA
Hotel in Ethiopia
A user appealed Meta's decision to leave up a Facebook post that called for a hotel in Ethiopia's Amhara region to be burned down. This case highlights Meta's error in enforcing its policy against a call for violence in a country experiencing armed conflict and civil unrest. After the Board brought the appeal to Meta's attention, the company reversed its original decision and removed the post.
POLICY ADVISORY OPINIONS
Meta can also ask the Board for guidance on specific issues through policy advisory opinions. These are integrated into the company’s policy development process.
